Thanks for using Mokurai. Most issues fall into the categories below; if your question isn't here, email us directly and we'll get back to you.

Contact

[email protected]

FAQ

My bells aren't playing during a session

Check that:

  1. The iPhone silent switch is off (or that you've enabled "play in silent mode" in app settings, if available)
  2. Notification permission is granted (Settings → Mokurai → Notifications)
  3. Volume is up
  4. No other app is currently using exclusive audio (e.g., a phone call)

Where is my session history stored?

Locally on your device only. Mokurai has no servers and stores nothing remotely. If you delete the app, the history is deleted. If you restore your iPhone from a backup, the history is restored along with the app.

Will there be Android support?

Currently iOS only.

Will there be an Apple Watch app?

A Watch companion is in development and planned for a future release.

Can I request a feature?

Yes — email the address above with what you'd like to see.

Privacy

See the privacy policy. Short version: we collect nothing, store nothing remotely, and have no analytics.